DURING NORMAL BUSINESS HOURS

Call 859-292-9000

AFTER NORMAL BUSINESS HOURS

To report a lost or stolen Debit Card call 1-800-264-5578
To report a lost or stolen Credit Card call 1-800-325-3678

OR

TO ORDER A NEW CARD

OR BEGIN THE FRAUD PROCESS TO DISPUTE A TRANSACTION

Call 859-292-9000

Transactions that have already been authorized cannot be stopped.
Replacement cards take 7-10 business days mailed to home.

TO REPORT A LOST OR STOLEN
COVE VISA GIFT CARD

Call 1-866-833-2370.

*Please note, there is a $10 replacement fee.

Do you have any other questions or concerns?